Improve visibility into trucks, routes, and orders to empower teams with actionable insights across your organization.
Optimize performance by tracking plan vs. actual progress, managing deviations, and adjusting routes in real time.
Adapt to real-world conditions with continuous route optimization that accounts for traffic, road restrictions, and unforeseen events.
Leverage machine learning to refine geocodes, service times, and key routing data.
Unify operations with seamless integrations across delivery, sales, and merchandising for enhanced visibility and collaboration.

By enhancing tracking and optimizing delivery execution, Descartes Live™ helps businesses tackle common distribution challenges through robust execution and exception management, as well as advanced route optimization and analytics.

Real-Time Execution & Exception Management

Gain full visibility into route execution with a centralized dashboard that provides a real- time view of delivery progress and exceptions. Dispatchers can monitor performance
relative to plan, vehicle locations, identify exceptions, and drill down to resolve potential issues before they happen.

Live Route Execution Monitoring – Compare plan vs. actual performance to detect and address deviations in real time.
Exception Management – Identify and resolve delays and service failures proactively.
Mobile Worker & Dispatcher Communication – Enable interactive communication to identify and resolve issues quickly.
Mobile & Telematics Integration – Connect with multiple data sources to collect additional data and improve fleet performance.

Route Optimization Improvement and Analytics
Leverage execution data and machine learning to significantly improve data quality that feeds the route plan. By analyzing historical performance, route plans become more precise, enhancing geocodes, service times, and overall efficiency.

Better Routing Implementation – Capture execution data to implement routing with clean customer data.
Machine Learning – Analyze historical data to improve geocodes and service times.
Configurable KPI Monitoring – Create custom views for different internal teams.

Comprehensive Solution Components

Control Panel – Centralized dashboard for dispatchers to track and manage routes.
Manager Mobile Application – Real-time route visibility, exception management, and on-the-go issue resolution.
Driver Mobile Application – Paperless manifest, real-time ETAs based on traffic, proof of delivery, and performance metrics.
Merchandiser & Sales Mobile Application – Daily schedules, product delivery notifications, KPIs, and feedback tools.
Third-Party Telematics Integration – Seamless connectivity with Geotab for enhanced visibility and performance tracking.